Privacy Policy

Introduction

Welcome to the CompleteSoft website. DSC Digital Supply Chain GmbH (“us,” “we,” or “our”) operates completesoft.com (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to completesoft.com, and explains how we collect, safeguard, and disclose information that results from your use of our Service. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

Definitions

For the purposes of this Privacy Policy:
- SERVICE means the completesoft.com website operated by DSC Digital Supply Chain GmbH.
- PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- USAGE DATA is data collected automatically either generated by the use of Service or from
Service infrastructure itself (for example, the duration of a page visit).
- COOKIES are small files stored on your device (computer or mobile device).
- DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
- DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
- DATA SUBJECT is any living individual who is the subject of Personal Data.
- THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Collecting and Using Your Personal Data

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

- Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, Country, State, Province, ZIP/Postal code, City
- Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access Service with a device, this Usage Data may include information such as the type of device you use, your device’s unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers, and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
- Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Use of Your Personal Data

DSC Digital Supply Chain GmbH uses the collected data for various purposes:

- To provide and maintain our Service;
- To notify you about changes to our Service;
- To allow you to participate in interactive features of our Service when you choose to do so;
- To provide customer support;
- To gather analysis or valuable information so that we can improve our Service;
- To monitor the usage of our Service;
- To detect, prevent, and address technical issues;
- To fulfill any other purpose for which you provide it;
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- To provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.;
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
- In any other way we may describe when you provide the information;
- For any other purpose with your consent.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Germany and choose to provide information to us, please note that we transfer the data, including Personal Data, to Germany and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

DSC Digital Supply Chain GmbH will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose personal information that we collect, or you provide:

- Disclosure for Law Enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

- Business Transaction
If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

- Other cases
We may disclose your information also:
- to our subsidiaries and affiliates;
- to contractors, service providers, and other third parties we use to support our business;
- to fulfill the purpose for which you provide it;
- for the purpose of including your company’s logo on our website;
- for any other purpose disclosed by us when you provide the information;
- with your consent in any other cases;
- if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at info@completesoft.com. In certain circumstances, you have the following data protection rights:

- the right to access, update or to delete the information we have on you;
- the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
- the right to object. You have the right to object to our processing of your Personal Data;
- the right of restriction. You have the right to request that we restrict the processing of your personal information;
- the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format;
- the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services, or assist us in analyzing how we use our Service. These third parties have access to your Personal Data only to perform these We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

Behavioral Remarketing

We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Links to Other Websites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Cookie Policy

Completesoft.com, together with its subsidiaries (collectively COMPLETESOFT), provides this Cookie Policy, which applies to any websites, branded pages on third party platforms, and applications accessed or used through such websites or third party platforms, which are operated by or on behalf of DSC Digital Supply Chain GmbH .

When you visit the COMPLETESOFT Sites, COMPLETESOFT uses a number of suppliers who may place cookies, tags, pixels, and similar tracking technologies (collectively, “Cookies”) on your device, browser, or the webpage you are viewing, in order to personalize your experience (e.g., language preferences), understand usage patterns, provide, improve and secure the COMPLETESOFT Sites.

COMPLETESOFT Sites use different types of Cookies for different reasons, as follows:

Absolutely Necessary Cookies: These Cookies are essential to enable you to move around COMPLETESOFT Sites and use its features. Without these Cookies, services you have asked for, like adding items to an online shopping cart, cannot be provided.

Performance Cookies: These Cookies collect information about how you use COMPLETESOFT Sites. Information collected includes, for example, browsers and operating systems used, domain name of the website previously visited, number of visits, average duration of visit, and pages viewed. These Cookies do not collect information that personally identifies you and considered aggregated data. Performance Cookies are used to improve the user-friendliness of a website and enhance your experience.
Functionality Cookies: These Cookies allow the website to remember choices you make (such as your username or ID, language preference, or the area or region you are in) and provide enhanced, more personal features. These Cookies can also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these Cookies collect may be anonymized, and they cannot track your browsing activity on other websites.

COMPLETESOFT may also allow third party service performance and retargeting Cookies, such as the Google Analytics, Google reCAPTCHA, Yandex Metrica, LinkedIn Insight Tag, Google AdWords, Facebook Pixel, Amplitude, Hotjar, Visitor Queue, Marketo Munchkin, Reddit, etc., to collect information about your online activities on the COMPLETESOFT Sites and across unaffiliated websites you may visit. This information is used to provide ads tailored to your interests (behavioral advertising), and to collect information to help track and manage the effectiveness of the ads and number of visitors. This means COMPLETESOFT may show ads based on your past visits to COMPLETESOFT Sites, through publishing networks, such as the Google Content Network (GCN). More information about these Cookies may be available on the relevant third party’s website.

If you do not agree to certain uses of Cookies detailed above, you can exercise certain choices through your browser settings or by not using the COMPLETESOFT Sites. If you choose to reject cookies via your browser settings, you may still use COMPLETESOFT Sites though your access to some functionality and areas may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

You may also learn more about and opt-out of certain tailored ads (behavioral advertising) by visiting the Digital Advertising Alliance-US, Network Advertising Initiative, Digital Advertising Alliance-Canada, European Interactive Digital Advertising Alliance, www.aboutcookies.org, www.allaboutcookies.org or your device settings for our mobile app. You may also edit or opt-out of your Google Display Network ads’ preferences.

Do-Not Track: At this time, COMPLETESOFT Sites are not configured to honour browsers’ “Do Not Track” signals.

If you have any questions about this Cookie Policy, please contact COMPLETESOFT using the contact details below.

Contact Us
If you have any questions about this Cookie & Privacy Policy, please contact COMPLETESOFT using the contact details below.

DSC Digital Supply Chain GmbH
Rüdersdorfer Strasse 63
15566 Schöneiche bei Berlin
Email: info@completesoft.net