ExamComplete is a platform for US insurance companies, enabling medical professionals to electronically sign life and health insurance policies with clients online.

Client

Appliclnt

Industry

life insurance

Duration

1,1 year

Services

mobile development

ExamComplete is a project designed for insurance companies providing life and health insurance services. It is a system of web services that provide an opportunity for medical professionals cooperating with an insurance agency to conclude an insurance policy with a client and sign it electronically on the Internet.

The development team's primary goal was to create a secure, user-friendly web service that enables medical professionals to electronically conclude and sign insurance policies for clients. The team aimed to ensure seamless integration with existing insurance systems while maintaining compliance with regulatory standards, enhancing efficiency and user satisfaction in the insurance application process.

Several challenges were faced, including lengthy processing times, high error rates in traditional paper-based systems, and difficulties in obtaining signatures from clients and medical professionals.

The development process of ExamComplete involved a collaborative approach, which means extensive research and stakeholder interviews. Moreover, CompleteSoft team worked alongside the client’s legal and compliance departments to ensure that the product meets all regulatory requirements.

The focus was on integrating the platform with existing systems containing large amounts of data. Following thorough testing and client approval, the platform was deployed with comprehensive training sessions for users. Post-launch, ongoing feedback mechanisms ensured continuous improvement and adaptation to user needs.

This tool allows examiners to accurately gather questions tailored to the requirements of service operators, ensuring comprehensive and relevant information collection.

This feature enables seamless scheduling and communication with agents and agencies via Vendor's Portal.

Electronic signatures, including the special “OneTouch” permissions for ordering Additional Provider Services, ensuring secure and compliant transactions.

Allows users to scan and upload necessary documents directly into the platform, making the submission process faster and reducing physical paperwork.

ExamComplete includes several critical features:

This module allows clients to complete necessary forms easily and intuitively, improving user experience.

ExamComplete works with top paramedical service providers and laboratories to ensure high-quality service delivery.

Through effective collaboration between the development team and the client, the project achieved its goals of enhancing efficiency, accuracy, and user experience.

80% satisfaction rate among medical professionals and clients

errors reduced by up to 30%